Missed bin collection
To report a missed collection you must be able to confirm that the bin:
- was out by 7am on the scheduled day of collection
- was out at the correct collection point
- lid was shut and the bin was not over-flowing
- has not had a sticker put on it to mark it as over-loaded or contaminated
Check when your bins are collected
New grey non-recyclable bins are being delivered across the Highland Council, visit our website for updates.
If you believe your new bin delivery has been missed, please do not use the online form to report this, instead email the waste team through: wasteservicechange@highland.gov.uk