Privacy notices - Insurance claims

Personal information received by the Council’s insurance section in relation to insurnace claims may be used in a number of ways, for example:

To defend or settle your claim
For fraud prevention
For audit
For statistical analysis
 
This will also involve sharing claimants personal information with the Council’s insurers.

We will be unable to investigate/process insurance claims without your personal data.

Legitimate Interest.  It is in the Council's legitimate interest to be able to defend or settle insurance claims (Article 6(1)(f) of GDPR.

• View personal data
• Change personal data
• Delete personal data
• Restrict processing of personal data

Find out more about your rights

If you submit a claim to us we may pass your details to our insurer.  Information provided by you may be put onto a register of claims and shared with other insurers to prevent fraudulent claims.
We may share your information with and obtain information about you from fraud prevention agencies.

Information relating to claims is held for 7 years from the year of receipt of the claim or until the claim is closed, whichever is longest.

Your personal information is not subject to automated decision making or profiling.

The data controller is The Highland Council

Data Protection Officer
Highland Council Headquarters
Glenurquhart Road
Inverness
IV3 5NX
01463 702029    
dpo@highland.gov.uk

If you are unhappy with the way we have processed your personal information you can contact the Information Commissioner:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
https://ico.org.uk/global/contact-us/