Sheltered housing

Charges for sheltered housing

There is a sheltered housing service charge. This pays for the warden’s enhanced housing service.

This service charge is included in your rent.

If you get benefits to help pay your rent, they cover the warden service charge too.

All tenants in sheltered housing are charged for the warden service. You cannot change this.

Most sheltered housing provides a 5 day warden service. Some have a 7 day warden service.

The weekly charges (2024/2025) are:

• £19.95 a week for 7 days a week warden service
• £16.02 a week for 5 days a week warden service

Highland Council Telecare (‘hard-wired’)

If your property has ‘hard-wired’ telecare provided by us, you will be charged £6.24. This will be added to your weekly warden service charge and rent charge. 

If you get your telecare service from NHS Highland (or another provider) you will get billed separately by them.

Which services are available to me?

We can tell you about the services available in the different sheltered housing developments when you apply. To find out more, contact us on 01349 886602.