Highland Trusted Trader
Consumers
Highland Trusted Trader is a directory of local businesses that have been vetted by Highland Council Trading Standards. These businesses have made a commitment to treat their customers fairly.
Learn more about Highland Trusted Trader
The scheme aims to:
- increase consumer confidence
- promote good practice within local businesses
- help protect people from unfair trading and doorstep crime
You can find a Highland Trusted Trader by searching the online directory or by calling 0333 444 7016, Monday to Friday 9am to 5pm.
Search for a Highland Trusted Trader
Review a trader
If you have had work carried out by a business found through the Highland Trusted Trader scheme, leave a review to help other consumers make informed decisions when looking to employ a trader.
Negative comments and disputes are reviewed, and if unresolved, parties have the option of taking the matter to dispute resolution.
Businesses
The primary focus of Highland Trusted Trader is the home improvement sector.
Applicants must:
- be based within Highland or be able to show that a reasonable proportion of their business is carried out in Highland
- have a minimum of six months clean trading history
To help launch Highland Trusted Trader, the annual fee will be reduced to £120 (including VAT) for the first 20 members.
Annual membership costs £240 (including VAT), which lets Highland Trusted Traders benefit from:
- 12 months of Highland Trusted Trader membership
- fully refundable fee if you can't meet the vetting requirements
- your business showcased with other vetted businesses across Highland
- access to official logos and marketing materials to promote your business
If you have any queries, contact Highland Trusted Trader.