Accessing MyView
Accessing MyView without Single Sign On (SSO)
These instructions are for:
- former employees
- staff accessing from a personal device
- staff that do not have a work email address
- staff having issues with SSO
- staff with multiple payroll IDs (for example; Admin (32) payroll ID and Elections (75) payroll ID)
You can login to MyView HCM using your current MyView details.
As an added security layer, MyView HCM now uses the Microsoft Authenticator mobile app.
We have reviewed the security processes surrounding access to MyView and the use of MFA (Multi-Factor Authentication) and the Microsoft Authenticator mobile app. After logging into MyView using your MyView Payroll Id and Password you can override MFA by clicking on the “Not now” button that will appear after you successfully login to MyView each time.
You will need to download the Microsoft Authenticator app from either Google Play Store (Android phone) or from the App Store (iPhone). Once it is installed then you are ready to setup access to MyView.
Steps 1 to 4 will only be required once.
Step 5 will be required each time you login.
Step 1
Go to MyView then enter 'Your Payroll ID' and 'Your Password'.
Step 2
Follow the instructions on the screen.
Step 3
QR code method
Open the Microsoft Authenticator app on your mobile device. In the top right-hand corner, click the plus ('+') symbol and click the option to add a new 'Other account (Google, Facebook, etc.)'.
By scanning the QR code in the Authenticator app, it will create a new account called 'HG'.
It will have your employee’s name as held in the Payroll system, associated with this 'HG' account:
Manual entry code method
If you are unable to take a photo of the QR code with your mobile device (you may have a tablet without a camera) then click on 'Show manual entry code' below the QR code on the screen.
In the top right-hand corner, click the plus ('+') symbol and click the option to add a new 'Other account (Google, Facebook, etc.)'. Click on 'or enter code manually' at the bottom of the authenticator app screen that appears.
Enter hg@highland.gov.uk as the Account name and then enter or paste the manual entry code in from above as the 'Secret key'.
Click 'finish' button. This will have created a new 'HG' account for you.
Step 4
By clicking on the 'HG' account in the app it will generate a 6-digit code that now needs to be entered in MyView to allow you to login.
This screen confirms that you have been successfully set up.
Step 5
The app will be required to generate a 6-digit code from the 'HG' account each time you login.
If you lose your personal device or delete the “HG” account from your Microsoft Authenticator app, you should raise a request on the ICT Portal or contact the ICT Service Desk on 01463 383810.
Once this is complete, you should repeat steps 1-5.