Digital Strategy
Vision
Vision for Digital
- Digital Transformation is recognised as an integral part of the Councils organisational development, is consistently aligned with the corporate vision and is supported by strong leadership.
- It is enabled by an engaged, valued and committed staff with a transformative digital culture where people take pride in constantly learning and evolving to meet customer needs.
- Digital Tools and transformative digital solutions are integrated throughout the organisation. This is evident across all services.
- Digital is led and owned by services teams, supported, and enabled by a dedicated ICT and Digital Services Team.
A Digital Highland Council
Delivering change requires a culture of collaboration and innovation, aligned strategies, utilising best practice, engaged and informed elected members, as well as effective governance.
It is through a joined-up approach with other related strategies and plans, such as ICT and the Council's vision for Business Intelligence, aligning with the national approach, utilising best practice and focusing on the key themes of lead, think and do digital, that this strategy lays the foundations that can support and enable the overall vision for digital in Highland Council.
Alignment With Recognised Best Practice And The National Digital Strategy
The National Digital Strategy for Scotland 2021 (A Changing Nation: How Scotland will thrive in a Digital World), co-authored with Central Government and the Digital Office for Scottish Local Government, as well as Audit Scotlands Digital Progress in Local Government report, dated January 2021, were key to developing the Council's own approach. By aligning at a national level, the Council is working in synergy with the National programme and implementing an approach that can be applied to the Council's priorities as these evolve over time.
Digital Progress in Local Government, Audit Scotland, 2021
The 6 key characteristics of a Digital Council:
- Digital Leadership
- User Focused
- Digital Workforce
- Collaborative
- Technology and Data Enabled
- Innovative
These key characteristics formed the backbone of the National Strategy and its Principles.
A changing nation: how Scotland will thrive in a digital world, Scottish Government, 2021
Principles for a Digital Nation:
- Inclusive, Ethical and User Focused
- Digital Leadership and Culture
- Collaborative
- Data-Driven
- Technology-Enabled
- Innovative and Sustainable
- A Skilled Digital Workforce
- Secured by Design