Housing Benefit and Council Tax Reduction
Help with paying rent and/or Council Tax
Help paying your Rent and / or Council Tax
We will answer your queries as soon as possible.
Read the following before deciding whether you still need to contact us.
Help with paying your rent – Universal Credit or Housing Benefit
Universal Credit is a payment to help people with their living costs. Universal Credit replaces Child Tax Credit, Working Tax Credit, Income Support, Job Seekers Allowance – Income Based (JSA), Employment and Support Allowance – Income Related (ESA) and Housing Benefit.
You may be eligible for Universal Credit if
- you’re on a low income or out of work
- you’re 18 or over (there are some exceptions if you’re 16 or 17)
- you’re under State Pension age (or your partner is)
- you and your partner have £16,000 or less in savings between you
- you live in the UK
If you believe you are eligible for Universal Credit please apply for Universal Credit.
If you make an application for Universal Credit you will be asked if you also require help towards paying your Council Tax in the form of Council Tax Reduction. If you say yes, the DWP will forward your details to the Council and there is no requirement for you to complete a separate Highland Council - Council Tax Reduction application form. The Council will then process your claim.
If you are not eligible for Universal Credit you may be eligible for Housing Benefit. For eligibility criteria and application please use our Apply Once online application form.
Help with paying your Council Tax
If you are not entitled to Universal Credit, you may still be eligible for help with paying your Council Tax. For further details and application please use our Apply Once online application form.
Discretionary Housing Payment (DHP)
We have a cash limited fund to help meet housing costs such as rental liability, rent in advance, deposits and other lump sum costs associated with a housing need such as removal costs. If you are in receipt of either Housing Benefit or Universal Credit – Housing Element, you may you can apply for a Discretionary Housing Payment (DHP).
Council Tax Discounts / Exemptions
All queries relating to Council Tax, excluding Council Tax Reduction.
If you need to speak to someone about your Council Tax, Council Tax Reduction or Housing Benefit
Contact the Service Delivery Team - call 0800 393 811 or operations.team@highland.gov.uk
Where can I get further advice about Welfare Benefits
Contact the Welfare Support Team - call 0800 090 1004 or welfare.support@highland.gov.uk.
You can also contact Citizen's Advice for general information or for details of your local office (external link).