Apply for a house

When you are offered a house

When your application is shortlisted for one of the partner landlord's vacant properties, you will be contacted by letter to make you an offer.

The letter will contain:

• The property details
• Information about how you can arrange to view it
• How long you have to accept or refuse the offer

Accepting an offer for housing

If you accept the offer, rent will be charged from the date the tenancy starts.

Refusing an offer for housing 

If you refuse a reasonable offer of housing, we will contact you to make sure the information in your application is correct and give you advice about your housing options.

If you refuse a second reasonable offer, we will suspend your application for 6 months.

If you are homeless and refuse a reasonable offer, we may end our homeless duty towards you and ask you to leave your temporary accommodation.