Agendas, reports and minutes

A meeting of the Redesign Board will take place in Committee Rooms 1 & 2, Glenurquhart Road, Inverness on 2 October 2024 at 11am.

An in-person workshop will be held immediately after the formal meeting.

Recording Notice: Please note this meeting will be recorded and uploaded to the Council’s YouTube channel.

You are invited to attend the meeting and a note of the business to be considered is attached.

Yours faithfully

Stewart Fraser
Chief Officer – Legal and Corporate Governance

Business

1.    Apologies for Absence
Leisgeulan

2.    Declarations of Interest
Foillseachaidhean Com-pàirt

Members are asked to consider whether they have an interest to declare in relation to any item on the agenda for this meeting.  Any Member making a declaration of interest should provide some information on the nature of the interest and leave the meeting at the appropriate time.  Advice may be sought from officers prior to the meeting taking place.

3.    Minutes    
Geàrr-chunntas

The Board is asked to note the minutes of the meeting held on 29 May 2024, which were approved by the Council on 27 June 2024.

4.    Customer Experience Strategy
Ro-innleachd Eòlas Luchd-cleachdaidh       

There is circulated Report No RDB/07/24 by the Assistant Chief Executive – Corporate.

The Board is asked to:

i.    note the work undertaken to develop the Strategy; and
ii.    consider and agree the Customer Experience Strategy and note that this will go forward to be considered by the Highland Council on 31 October 2024.

5.    Food in Schools     
Biadh ann an Sgoiltean

There is circulated Report No RDB/08/24 by the Assistant Chief Executive – Corporate.
The Board is asked to 

i.    note the contents of this report including the outputs from the Redesign Board Workshop held on 4 September 24; and
ii.    agree the next steps for “Food in Schools” as outlined at section 5.1.