​​​​​​​Trading Standards take action against Fireplace Business

A Local business has been found in contempt of court after breaching an Enforcement Order previously issued following action taken by Highland Council Trading Standards. 

On the 12th April 2017 at Inverness Sherriff Court Ms Diane Urquhart, Director of Inverness Fireplace and Heating Centre and Mr Michael Armour also of Inverness Fireplace and Heating Centre were found in breach of an Enforcement Order issued under the Enterprise Act 2002 and in contempt of court.

A very high number of complaints about non-delivery and shoddy workmanship had been received by Trading Standards and an Enforcement Order had been obtained from the Sheriff Court in November 2015.  The Order placed a condition on the business that they must improve their business practices by ensuring that future work undertaken by them would be carried out with reasonable care and skill and without excessive delay.  The business continued to be monitored by Trading Standards and further complaints were received which indicated that their business practices had not improved and that they had breached the terms of the Enforcement Order.

Trading Standards Manager David MacKenzie commented: “We will work with businesses to ensure compliance and improve trading practices.  However, we will not hesitate to take firm action against businesses that persistently treat consumers badly.”