Homelessness - Delivering statutory services

Due to the COVID19 restrictions and the closure of Council Service Points, there has been a change in the way Highland Council provides its Homeless services.

If you become Homeless, please contact the Council’s Service Centre on 01349 886602 (during office hours) and 01349 886691 (out of hours) for further help and support. All contact should be made by telephone in the first instance.

Your enquiry will then be passed to one of our area Housing Options teams who will contact you as soon as possible.

Please only use this service if you are experiencing homelessness and have no accommodation available to you.

If you have been provided with emergency homeless accommodation, it may not be possible for your Housing Options Officer to maintain the level of contact with you that you have been used to up until now, so there may be a delay in your Housing Options Officer responding to any non-urgent enquiries which you make for the current period.

The Scottish Government has confirmed that there will be no evictions granted by the courts for any of the rented housing sectors. No evictions extends to local authorities, housing associations and the private rented sector.