Glass recycling update 22 September 2023

Following a period of disruption to the glass bottle and jar recycling service, The Highland Council, would like to provide an update to the public.

The Council's glass collection contractor, Biffa Waste Services spokesperson said: "Due to an unforeseen resource issue we find ourselves falling short of the required level of service expectations we provide to the Highland Council.

"We are currently recovering the missed collections and are working towards a more robust service offering in the future and investing in additional vehicles and resource contingency planning going forward.

"We are fully committed in working towards an improved service offering for Highland and apologise to the public for any inconvenience caused at this time”.

The Council's Waste Operation Teams are working closely with Biffa to help relieve the pressure and manage the demand at the Recycling Points.

Chair of Highland Council's Communities and Place Committee, Cllr Graham Mackenzie, said: "The Council would like to take this opportunity to thank the public for their patience and understanding.

"Whilst the service recovers, we would ask that if your local glass bottle bank is full, please avoid leaving your glass by the banks. Please take it away with you until the banks have capacity. Further area updates will be provided as soon as normal levels of servicing have resumed."